Terms & Conditions


EVENT TIMES**:

Gates: 2.00pm
Sounds of the Supremes 2.40pm
Sister Sledge  3.45pm
Village People  4.50pm
The Pointer Sister 6.10pm
Kool & The Gang 7.30pm
The Jacksons 9.00pm

**Times are subject to change.

ACROD

Dedicated ACROD Parking is available. There is a dedicated ACROD entrance at the main gate - PLEASE LOOK FOR THE SIGNS. ACROD seating is available and we issue free of charge tickets to Carers. For assistance and details on ACROD seating and ticketing, please contact Ticketek for more details on 132 849 or the Special Needs Helpline on 1300 665 915. On show day, our customer service staff will be available if you need assistance in accessing the concert site. Please note Sandalford is a winery and there are some uneven surfaces and inclines. Our staff are there to help. There are dedicated toilets on the concert site. If you would like to notify us in advance of the concert that you require assistance please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. at least 3 days before your show date so we can help make arrangements.

Aerosol Cans

Aerosol cans (such as those used for sun screen, insect repellant etc) are NOT permitted.

Alcohol

It should be noted that once you are ticketed onto Sandalford Estate you will have access to an expanded and extensive network of Food and Beverage outlets. Due to Licensing restrictions, strictly no BYO alcohol and no glass can be brought into nor taken from the venue. This is a fully licensed event with full bar service available. Patrons must observe and adhere to the local licensing laws and responsible service of alcohol practices.

Anti Social Behaviour

Management reserves the right to refuse admission or to eject a ticket holder for behaviour likely to cause damage, injury, nuisance or annoyance or for failure to comply with reasonable requests. Intoxication, aggressive or anti-social behaviour is unacceptable and will result in ejection from the venue. Any person who behaves in this manner will be removed or handed to the Police.

Cans

Cans of soft drink are NOT permitted. 

Aerosol cans are NOT permitted.

Cameras and Recording Devices

Recording of stage performances using audio, video or professional grade photographic equipment is not permitted. Cameras with a detachable lens will not be permitted. Small personal devices/phones are ok.

Children

Children under 2 are permitted free with parent.

Children over 2 are permitted with a full priced ticket; and must be accompanied by an adult.

Cloakroom Facilities

A cloakroom will be available at the event.

Dancing

We encourage you to dance and have a great time but please respect your fellow patrons sitting behind you or near you. There is strictly no dancing or viewing the concert in the aisles.

First Aid

Will be available on site.

Eskies

Small to medium sized Eskies are permitted.

Flasks/Thermoses 

Are not permitted.

Food and drinks

Food and drink will be available to purchase on site from a range of local food vendors. However you may bring your own snack food in a small picnic basket or small esky. (Remember that metal cutlery, and glass are NOT permitted). You may bring plastic water bottles but only if they are sealed. You may NOT bring cans or bottles of soft drink etc. No Alcohol.

Furniture

All types of umbrellas are strictly forbidden inside the concert arena. 

No tents or other structures.

Low Back folding/camping style chairs are permitted. Picnic blankets are permitted.

Glass

No wine glasses or bottles are permitted to be brought into the venue.

Metal Cutlery

All types of metal cutlery is strictly forbidden to be brought into the concert venue. You can of course can bring plastic cutlery (same as used on the airlines). No sharp items are permitted.

Parking Details

Parking is available on site at Sandalford however we strongly encourage all patrons to use public transport. Please allow additional time if you are driving and parking at the venue. No parking is permitted on surrounding street verges or local residents property (NB Rangers from local councils will be issuing infringements to vehicles parking illegally around the perimeter of Sandalford Estate). The carpark and areas outside the concert green at Sandalford Estate will have an enforced liquor ban in place on the day of the concert. This simply means that it is a legal offence for Alcohol to be consumed or carried on Sandalford Estate during these times.

Pass outs

Passouts will NOT be available at the event, so please ensure that you take everything that you require into the concert upon arrival.

Security

Prior to the ticket gate entry we are required to execute a full search of your accompanying bags, to ensure you are not in possession of Alcohol or other illegal items. Should these items be in your possession you may be refused access.

Smoking

Due to fire concerns, THIS IS A SMOKE FREE EVENT. Limited designated smoking areas will be available, however smoking is not permitted in any other area other than the designated areas – anyone found smoking outside of designated smoking areas will be asked to leave.

Transport

We recommend you use the bus service of BUSWEST. You can book a bus ticket for pick up and return to around a dozen locations across Perth for just $25.00; or to take you from the Midland train station to the venue and back for just $10.00. This email address is being protected from spambots. You need JavaScript enabled to view it. or call 089 395 4444.

CLICK HERE TO BOOK BUS SERVICE

Ticket Collection

Tickets can be collected at the Ticketek Box Office at the venue just prior to the show, however patrons are urged to collect their tickets prior to show day, to avoid long queues on the night. Tickets can be collected from any City Box Office Collection Point. Contact Ticketek on 132 849 for details.

VIP ticket holders

Please present your VIP ticket or parking voucher (if you were issued with one) on entry to gain access into the dedicated entrance off Reid Highway. Important: IF YOU ARE DRIVING, PLEASE ALLOW ENOUGH TIME TO GET TO THE VENUE AND PARK YOU CAR - EXPECT DELAYS OF BETWEEN 40-50 MINUTES IN GETTING INTO AND THEN OUT OF THE VENUE AFTER THE SHOW.

Water

Free drinking water outlets are provided. You may bring plastic water bottles but only if they are sealed.

Weather

Please note we play rain or shine. You may bring wet weather protection such as ponchos and raincoats however umbrellas are not permitted. If it rains, the show will go on. The show will only be abandoned if conditions are deemed dangerous. Refunds will only be available at the point of purchase, if a show is abandoned or cancelled. The decision to cancel a show will be made on show day. In the event of inclement weather patrons should check  our Facebook page BEFORE departing for the show for messages regarding traffic, parking or wet weather arrangements.

Other

• Tickets cannot be refunded or re-sold and lost tickets cannot be replaced. Defaced tickets will not be accepted. Once you receive your ticket, it is solely your responsibility. While obviously we sympathise if you lose your ticket, we are unable to reissue. Even if we have a record of your purchase, we cannot be certain that other less scrupulous members of the public will not use the ticket. Please treat your ticket like cash - they are irreplaceable.

• Occasionally changes to the line up or program times occur that are out of the Promoters control. The Promoter reserves the right to change the lineup and/or the date of the event without prior notification. In the event of change of the date or lineup, refunds will not be available. 

• The Promoter and the Venue accept no responsibility for any loss, injury or damages sustained entering or within the Venue.

• You enter the event at your own risk.

SANDALFORD SWAN VALLEY

3210 West Swan Rd
Caversham WA 6055
VIEW GOOGLE MAP

(08) 9374 9374
Monday-Sunday 10am – 5pm

 

SANDALFORD MARGARET RIVER

777 Metricup Road
Wilyabrup WA 6280
VIEW GOOGLE MAP

(08) 9755 6213
Monday-Sunday 10am – 5pm

© 2017 Sandalford Wines Licensee: Sandalford Wines Pty Ltd | License Number: 6090053397 | ABN: 62 008 743 173

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